Once clicked, your 3CX Mac App will open and connect to your 3CX phone system automatically. You should see your team members and contacts appear automatically and your call history should be available.
3CXPhone for Windows features an integrated SIP phone, which allows users to easily switch between CTI mode for use in the office and SIP Phone mode when on the road or at home. With Service Pack 1, users can now define their own exception rules for their extension using 3CXPhone for Windows. The numerous improvements and fixes to the 3CXPhone client for Windows can be seen here.
Access the 3CX Management Console, click on 3CX Service Packs / Updates and download SP1. If you do not see any new available updates, this means that you are running an old version of 3CX Phone System. Backup 3CX Phone System, uninstall your current version and download and install the latest version 12. Once the installation has finished, restore your backup.
Once you've completed the simple installation process, you discover an interesting GUI that has the shape of a mobile phone. Still, though it looks cool, it doesn't work flawlessly. The information on the menu is overcrowded and it's not so intelligible. More, the action buttons are hard to find and don't contain any descriptive elements.
The following instructions will guide you through the proper configuration of the 3CX Softphone and App. In order to use the 3CX Softphone with all its inherent features, you must first download the appropriate client for your device. (iOS SIP Client, Android SIP Client or Windows SIP Client). After this, your PBX administrator should send you a welcome e-mail informing you of your extension and voicemail password. This e-mail will also contain links for the appropriate download of your application if you have not do so. The email will look like this:
3CX Phone System includes a powerful client that allows you to manage your extension, make and receive office calls from your iPhone or Android smartphone and tablet as well as your Windows PC or MAC.
With 3CXPhone you can view the presence of your colleagues, divert & transfer calls with a mouse click, see your call history and setup call conferences. It includes a built-in SIP phone that allows you to make calls via your company's phone system wherever you are. You can also control your desk phone via CTI integration.
Additionally, if your VoIP and PBX deployment encounters NAT Traversal issues, complicated firewall issues, Internet Service Providers that block selected ports used by VoIP Traffic or remote users in business conferences with restricted Wi-Fi, a second App should be downloaded for your cellular phone. This App is the 3CX tunnel, which should allow you to bypass these issues. The appropriate configuration for this should be provided to you by your IT Administrator and the final configuration of the 3CX Tunnel App should look like the following picture:
Grab the CIO Buyer's Guide, (written by our own CIO, who's done a lot of phone system shopping in her time!), which will walk you through what features to look for, nuances to pay attention to when comparing providers, and more!
Sign up for a 14-day trial to take Dialpad for a test drive. It takes just a few minutes, and you'll be set up with a virtual phone number too. Or, take a self-guided interactive tour of the app first!
The 3CX softphone for Windows is a free softphone that you can use to make and receive VoIP phone calls from your PC. The advantage of using the 3CX softphone for Windows is that you can leverage low cost or free VoIP calls.
Bria Solo (the new X-lite Softphone) combines support for multiple SIP accounts with team communication and collaboration services from CounterPath supporting a range of codecs and also offering great support for desktop business video Microsoft Teams.
Completely free to download and use, the power of FreePBX comes from a global community of developers who ensure it remains a high compatibility and customizable platform with all the key features needed to build a scalable business phone system on any budget.
Atualização: Baixe a versão mais recente aqui. Uma das características mais populares em softphones da 3CX é o recurso de presença. Portanto, nesta última atualização do cliente 3CX MacOS trabalhamos duro para melhorar esse recurso, e para se certificar que você obtenha o máximo proveito. Esta última versão inclui: Melhoria da Interface (problemas resolvidos durante a transferência de chamada sem sucesso) Transferência cega [...]
It is expected that if a user makes a change via the Phone GUI, an override config file -phone.cfg is stored in the phone or sent to the provisioning server, if the server allows it. Similar for Web config - - > -web.cfg.
3. What if the Phone cannot send the override files in the Provisioning Server As per the Admin Guide, they are stored in the phone. In such case, if the user changes a setting, is there a way to override it via the privisioning server or is it stored forever in the phone until a factory reset
If the phone is unable to upload its own MAC-Web.cfg and MAC-Phone.cfg and is as an example restarted and get re-provisioned from the server Values like the ringtone volume as an example are reset to factory defaults as we cannot save them in the MAC-Phone.cfg.
While those questions could also concern 3cx like you suggested, I believe that I could limit them to the scope of Polycom only. In such case, please let's focus on questions #3 and #4, which only regard Polycom phones. Let me rephrase:
3. While the Polycom cannot PUT the files in the server, it still keeps its configuration after a reboot or reprovisioning. My question is, how does this happen Does it store this config in the phone, like mentioned in the Admin Guide (flash memory, ro something). In such case, will the user's manual settings (either by Phone GUI or Web GUI) always override the provisioning server's settings
Hello @GeorgeT, I believe these are already answered. Changes made on the phone itself have the higest priority and overwrite any other configuration method aka Web and/or Configuration file.
1. I understand that the backup file that you mention, is the best way to check the phone's actual configuration. Not the All Config (except device settings) neither the Device Settings. But still, I see some inconsistencies. For example, the backup file includes the following line:
2. After i changed manually (Phone GUI) some parameters, I restarted the phone and it was reprovisioned by my central server. It seems that some parameters that had been changed via the Phone GUI survived, while some others were overriden by the central server. For example, the admin password was changed to the one forced by the central server, while the registration lines were configured as per the phone (reg.1.lineKeys above). Why is that happening Would you say it is because the Polycom is not allowed to upload files I wouldn't think that this is the reason why some parameters survive, while others do not.
In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you.End Customers are unable to open a ticket directly with Polycom support. If this is some sort of an Internet discounter please post either your phone's MAC address or your Polycom devices serial so I can look up who would be able to support you. This may not be who you purchased the Polycom device from. Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience. Best Regards Steffen Baier Polycom Global Services
Since the backup was taken after a factory reset, where the phone was only provisioned by the central server, why does it have different Device parameter values in the Device area compared to the Config area
3CX is a business communications solution that offers companies of all sizes with a complete package for calls, video and live chat, out of the box. With integrated video conferencing, apps for Android and iOS, website live chat, SMS, Facebook and WhatsApp messaging integration, 3CX boosts employee productivity and enhances the customer experience.3CX is open-standards, allowing you to choose from a selection of supported IP Phones and SIP Trunks that best suit your business needs and budget. Installation, management and use of 3CX is extremely easy and straightforward saving you time on phone system management and maintenance.Pricing is based on the number of simultaneous calls you need, not on the number of users/extensions you have, which also knocks down the cost of ownership tremendously.Choose between 3CX Dedicated PRO or Enterprise. Both come with their set of Unified Communications features all bundled in the initial price, so there are no hidden costs and extra add-ons.You can even try the Standard edition for free! -system/download-phone-system/src=amazonmarketplace
When the testing period is over, you'll no longer be able to open the beta build. To install the App Store version of the app, download or purchase the app from the App Store. In-app purchases are free only during beta testing, and any in-app purchases made during testing will not carry over to App Store versions.
Note: To automatically download additional in-app content and assets in the background once a beta app is installed in iOS 16, iPadOS 16, or macOS 13, turn on Additional In-App Content in your App Store settings for iPhone, iPad, and Mac.
This video shows you how to remotely provision a Fanvil phone on 3CX. It will show you step by step how to auto provision and manually provision a Fanvil phone on 3CX with detailed examples. It also provides you with solutions if you are still struggling to provision a Fanvil phone with 3CX, another reason why we recommend you watch this video. 153554b96e